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Senior Associate, Knowledge & Communications

What We Do:

NFF works toward a more just and vibrant society through:

Financing that helps nonprofits and social enterprises expand opportunity in low- and middle-income communities. 

Consulting that helps nonprofits and funders connect money to mission and community impact.

Partnering with service providers, funders, and investors to turn money and goodwill into positive outcomes.

Learning that shares experiences and expertise – from ideas to anecdotes to cutting-edge data and analysis.

Nonprofit Finance Fund® (NFF®) advances missions and social progress in underserved communities through financing, consulting, partnerships, and knowledge-sharing. A leading Community Development Financial Institution (CDFI), NFF currently manages over $329 million. Since 1980, we have provided $871 million in financing and access to additional capital in support of over $2.9 billion in projects for thousands of organizations nationwide. 

Position Summary:

The Senior Associate, Knowledge & Communications (K&C) will be a critical part of a fast-moving, highly collaborative team that designs, develops, edits, and disseminates content to promote Nonprofit Finance Fund’s (NFF) work toward creating a valued, responsive, and inclusive social sector and further the organization’s position as a leading community development financial institution.

A person will be successful in this role if they are a consummate storyteller, use impeccable grammar, and can write quickly, clearly, and concisely in a range of formats and tones. They will be able to find the stories that need to be told, liaise with the stakeholders that hold key information, and turn around content that accurately reflects NFF’s expertise. We’re looking for someone who is flexible, creative, and thoughtful – someone who is not afraid to jump in with both feet and feels comfortable offering up their thoughts and opinions. A person who loves to learn and likes to laugh will likely enjoy working with the rest of the K&C team.

The ideal candidate embodies NFF’s values, proactively builds strong relationships with and wholeheartedly collaborates across K&C and wider NFF teams and adds value up and down the management chain.

This position will be based in NFF’s New York headquarters and will report to the Associate Director, Knowledge & Communications.

Primary Duties and Responsibilities:

  • Identify, research, and produce stories and blogs that advance NFF’s business and mission objectives
  • Write, edit, and proofread written content to be distributed across NFF’s communication platforms
  • Take over daily management of one or more of NFF’s social media channels
  • Manage relationships with external communications consultants
  • Project manage cross-departmental projects and initiatives that require production and distribution of communication components
  • Assist with the development of multimedia assets, as needed
  • Provide administrative and event support
  • Other duties as assigned

Essential Requirements for Education and/or Experience:

  • A strong sense of storytelling and proven ability to write compellingly/accessibly in different tones and formats (e.g., blogs, web stories, reports, press releases, op-eds, social media content, talking points) with clarity, excellent grammar, and attention to detail
  • Professional experience managing social media accounts for an organization, company, or brand.
  • Proficiency with Microsoft Office Suite and social listening/posting tools (e.g., TweetDeck, Hootsuite, Buffer)
  • Ability to work enthusiastically and productively within a highly collaborative team as well as independently with minimal supervision
  • Ability to multitask, prioritize effectively, and manage multiple projects, timelines, and deadlines
  • Comfortable and effective working across teams and with people at different levels of seniority
  • Ready to adapt current systems and technologies and contribute to their maintenance and improvement

Specialized Knowledge/Beneficial Skills and Experience:

  • Experience using customer relationship management systems, such as Salesforce
  • Working knowledge of content management systems, such as Drupal
  • Experience with Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere)
  • Video production/editing experience
  • Graphic design experience
  • Experience with Google Analytics
  • Knowledge of email marketing platforms and best practices
  • Knowledge of HTML
  • Experience managing relationships with external vendors
  • Data analysis experience; experience with data visualization software, such as Power BI
  • Knowledge and understanding of the financial and/or nonprofit sectors
  • Event planning experience




All salaries are commensurate with experience and include an attractive benefits package.

Nonprofit Finance Fund is committed to diversity, equity, and inclusion in its workforce.  Diverse candidates are encouraged to apply.

NFF is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, genetic information, age, or military or veteran status in accordance with federal law. In addition, NFF complies with applicable state and local laws governing non-discrimination in employment in every jurisdiction in which it maintains facilities. NFF also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws.

This job posting provides a general list of the essential responsibilities and qualifications required for this position.  It does not represent a contract for employment and NFF reserves the right to change the description and/or posting at any time without notice.

When applying, please DO NOT include any of the following information with your job application: Social Security number; driver's license number or state-issued identification card number; financial account number, or credit or debit card number.

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